Refund Policy

Parent Planner

Effective Date: 22 September 2025

Last Updated: 22 September 2025

Refund Eligibility

We offer a 14-day money-back guarantee for new subscriptions. If you are not satisfied with our service within this period, you may request a full refund of your initial subscription payment.

After the initial 14-day period, refunds for prepaid subscriptions will be provided on a prorated basis for the unused portion of your subscription period, minus any applicable processing fees.

Refund Request Process

To request a refund, please contact us via email at info@parentplanner.site with the following information:

Your name and email address associated with your account
The date of your subscription purchase
The reason for your refund request

Refund Processing

Refund requests are typically processed within 5-10 business days. Refunds will be issued to the original payment method used for the purchase.

Please note that depending on your payment provider, it may take an additional 5-10 business days for the refund to appear in your account.

Special Circumstances

We may issue refunds outside of our standard policy in special circumstances, such as:

Service interruptions or technical issues that significantly impact usability
Billing errors on our part
Unauthorized charges

Non-Refundable Items

Certain fees and charges are non-refundable, including but not limited to:

Processing fees for payments and refunds
Fees for services already rendered
One-time setup fees

Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes your acceptance of the modified policy.

Contact Us

If you have any questions about our Refund Policy or would like to request a refund, please contact us at:

Email: info@parentplanner.site